From birth, humans are wired to connect with other people. In our digital society, a conscious effort must be made to preserve human connection at home and work to maintain soft skills like empathy, listening, and clear communication. Jan Peterson Hincapie discusses the impact of technology on our lives and relationships, especially with the younger generation. She explores ways to assess what should be automated, provides methods for maintaining face-to-face communication, and discusses how to use technology for good.
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