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Registration Policies and Information

Registration Policy

Registration is required for all programs, classes, trips, special interest groups, clubs, and events, with the only exception of Men’s Club program and Duplicate Bridge. Registrations are processed on a first come, first served basis, beginning when registration opens for a term. Payment is due at the time of registration. Registrations are non-transferable. Participants are encouraged to register early to secure their spot in a program, and/or ensure sufficient enrollment.

Procedure
You may register in person, by phone, by mail, by filling out the registration form and submitting it with payment. Or you may register using our online registration system. Payment is due at the time of registratation.
 
Wait Lists
When a class reaches its maximum limit, a Wait List is started. If there is a cancellation and a vacancy becomes available, calls will be placed to those on the Wait List in the order in which they were received. On the day of the program, walk-ins will not be admitted to the program if there is a Wait List. 
 
Confirmations
Confirmation receipts are sent via email once the registration form is processed. If we do not have your email on file, your confirmation will be sent USPS.
 
Cancellation Policy
Courses cancelled by North Shore Senior Center due to low enrollment, inclement weather, or other conditions will be refunded automatically and in full. Programs with insufficient registration will be cancelled at least three to five business days before the scheduled start date.
 
Class Refund Policy
You may cancel your enrollment in a class, activity, or event prior to the program’s start date and request a refund. An electronic voucher will be issued for the full registration amount to be used toward program fees (valid for 12 months after issued). If you prefer to receive your money back, the registration fee minus a $5 processing fee will be issued in the form you originally paid. Registration fees are nonrefundable and nontransferable on or after a program start date. North Shore Senior Center cannot refund fees requested on or after start date of a program, or for sessions missed due to personal illness or other personal situations.
 
Day Trips Cancellation & Refund policy
Request for refund when cancelling a daytrip registration must be done 6 weeks prior to the day of the trip. A full refund in the form of an electronic voucher will be issued to be used toward program fees, valid for 12 months after issued. If you prefer to receive your money back, a refund minus a $10 processing fee will be issued. North Shore Senior Center cannot issue refunds for requests made after 6 weeks prior, unless your spot is filled by another registration.
 
Skills-Based or Performance Classes
Participation in skills-based or performance-based classes may be dependent upon skills level, as determined at the discretion of the instructor or any noted prerequisites.
 
Standards of Behavior
In order to provide a safe, supportive, and enjoyable environment for our members, volunteers, guests, and staff, North Shore Senior Center has adopted Standards of Behavior. The Standards of Behavior are available in Lifelong Learning.

Non-Discrimination Statement
North Shore Senior Center does not discriminate against any person served or person employed or seeking employment based on age, race, color, gender, disability, pregnancy, ethinicity, national origin, genetic information, gender identiy, secual orientatin, religious tradition, or spiritual pracitce. 

Disclaimer
North Shore Senior Center presents programs on a wide variety of topics from different perspectives and opinions. The viewpoints expressed in these programs are the presenters alone, and do not necessarily represent the viewpoints of North Shore Senior Center.

For more information, contact Lifelong Learning at North Shore Senior Center
847-784-6030                                    LifelolongLearning@nssc.org                             www.nssc.org